Cancellation Policy

1. Right of Withdrawal

Consumers have the right to withdraw from this contract within fourteen days without giving any reason.

2. Withdrawal Period

The withdrawal period is 14 days from the day the contract is concluded.

3. Exercising the Right of Withdrawal

To exercise your right of withdrawal, you must inform us by a clear statement (e.g. email) of your decision:

Recipient:
RHINEC UG (limited liability)
Hauptstraße 57
99192 Nesse-Apfelstädt
Germany
E-mail: support@rhinec.de

4. Model Withdrawal Form

You may, but are not required to, use the following form. Any other clear statement is sufficient:

To RHINEC UG (limited liability),
Hauptstraße 57,
99192 Nesse-Apfelstädt,
Germany  
E-mail: support@rhinec.de

I hereby give notice that I withdraw from my contract for the provision of the following service:

– Product: __________________________  
– Order date: ______________________  
– Name: ____________________________  
– E-mail: __________________________  
– Date: _____________________________

5. Effects of Withdrawal

If you withdraw from this contract, we will reimburse all payments received from you without undue delay and no later than 14 days from the day we receive your notification of withdrawal.

6. Exclusion of the Right of Withdrawal

The right of withdrawal expires prematurely if the contract has been fully performed by both parties and you have expressly agreed that we begin performance before the end of the withdrawal period.